Hello and welcome to the Scomis Newsletter! In this week’s edition we have an invitation to the launch of the Scomis Bromcom Centre of Excellence, information on our Bromcom webinars, a note about our continuous service improvement, updated Bromcom features, protecting yourself against online scams, and the Scomis Service Status.
Join us this Friday for the launch of the Scomis Bromcom Centre of Excellence
Bromcom is holding a special launch webinar this Friday where you’ll hear directly from the teams at Scomis and Bromcom about what our new Centre of Excellence means for schools and trusts – and how it could benefit yours.
Whether you’re:
✔ Planning for MIS renewal
✔ Looking to get more from your existing system
✔ Interested in tailored, localised support
…this webinar is for you.
You’ll get an inside look at:
- Why the Centre of Excellence was created
- What kind of support and services are available
- How schools are already seeing the impact
We’d love you to join us.
Bromcom Webinars for Devon maintained schools
All recordings of our recent Scomis/Bromcom webinars have been uploaded to our FAQ site, along with ‘bite size’ videos and FAQs. This area will ‘grow’ and be regularly updated, and we can tailor it to customer feedback.
Please contact the Scomis Service Desk if you require the password to this site by contacting us on
01392 385300 and selecting Option 2.
Continuous Service Improvement
We’ve just given our Customer Service Standards, Consultation & Engagement Strategy, and Customer Feedback Policy their annual review. These documents were initially developed in close consultation with our customer user groups a few years back.
What’s Changed?
Just a few minor updates to keep things fresh and relevant. The principles of our policies remain the same.
Stay Informed
To read the updated documents, or to leave us feedback, please visit our website. Your insights and feedback are invaluable, and we encourage you to continue sharing your thoughts with us.
Updated Bromcom features and improvements
Did you know that every month Bromcom release new features and improvements?
These can be viewed in Bromcom by clicking on the megaphone icon as seen below:
Learn more via our FAQs:
What’s new on Bromcom Finance
What’s new on Bromcom MIS
Protect your school from scams
Scomis would like to remind schools that Cyber Security is an extremely important consideration for everyone including the Senior Management Team, Governing bodies and Trustees of Academies and Multi Academy Trusts.
Phishing – not just emails!
Check the advice from the National Cyber Security Centre (NCSC) and learn how to:
- Spot and report scam emails Report a scam email – NCSC.GOV.UK
- Spot and report scam texts Report a scam text message – NCSC.GOV.UK
- Spot and report scam websites Report a scam website – NCSC.GOV.UK
- Spot and report scam telephone calls Report a scam phone call – NCSC.GOV.UK
Consider completion of the National Cyber Security Centre’s training for schools.
Or contact Scomis for impartial and objective advice on:
- Infrastructure Services
- Network Solutions and Services
- Remote Back-up
For help with all of this, you could consider signing up to our ScoTech service, which you can find out more about here.
T:01392 385300 E: scomis@devon.gov.uk
Hey Rachel!
How can I receive the latest information regarding known issues within my MIS and Finance?
I’m glad you asked! By subscribing to Scomis Service Status you will receive email notifications for any known issues, including regular updates, expected resolutions and workarounds.
To get in touch give us a call on 01392 385300 or email scomis@devon.gov.uk.